Whether you operate cranes, hoists, load handling attachments or other related equipment from Demag or any other manufacturer we are able to offer a comprehensive and innovative range of service activities to support the entire life cycle of your lifting equipment from a single source.
Our aim is to enable you to concentrate fully on your core business by giving you the certainty that your equipment operates with maximum reliability and efficiency.
Our objectives are
- Maximum availability of your equipment
- Cost-effective operation
- Maximum safety and reliability
- Efficient utilisation
- Sustainable maintenance of your investment
Highly qualified and trained staff for maximum service quality.
Our service consultants support you with a wide range of industry-specific expertise to create a service strategy individually tailored to your business needs. Demag service engineers are extensively trained and receive continuous further development to maintain their professional edge. The result is extremely high-quality service support from a single source.
Local presence all over the world.
With Demag brand we have the largest installed base of electric cranes and hoists in the world. For this reason, our service organisation is represented all over the world, with more than 2,300 service engineers supported by a highly reliable spare parts logistics system – we’re always in your neighbourhood.
From commissioning through to modernisation or refurbishment of your equipment, we are ready to help at all times. All of the services we provide are specially designed to meet the needs of the industrial crane sector – to achieve the maximum efficiency of your equipment. This also includes a comprehensive training programme.
You can decide for yourself how much service you want to have, and also whether you opt for ad-hoc service work to be provided as required, or longer-term service packages.
Our service covers the entire product life cycle.